PRIVACY POLICY

Effective Date: 08/01/2025

House of Raiment ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when you visit our website or make a purchase through www.houseofraiment.com (the “Site”).

1. Information We Collect

When you visit or interact with our Site, we may collect the following information:

a. Personal Information

Name
Email address
Billing and shipping address
Phone number
Payment details (processed securely via third-party providers)

b. Technical & Usage Information

IP address
Browser type and version
Device type and operating system
Pages visited, time on site, referring websites

c. Cookies & Tracking

We use cookies to enhance your browsing experience, analyze site traffic, and improve our services. You can manage your cookie preferences in your browser settings.

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Communicate with you regarding your order or inquiries
Send promotional emails (only if you opt in)
Improve website performance and user experience
Prevent fraud and ensure security

3. How We Share Your Information

We do not sell or rent your personal information. We may share data only with:

Service providers who help us operate the website (e.g., payment processors, shipping partners, email platforms)
Legal authorities if required to comply with applicable law or protect our rights

4. Email & Marketing Communications

If you subscribe to our newsletter, you may receive emails about product drops, exclusive offers, or behind-the-scenes content. You can unsubscribe at any time by clicking the link in the email footer.

5. Your Rights

Depending on your location, you may have rights under data protection laws, including:

Access to your personal data
Correction of inaccurate data
Deletion of your data
Objection to data processing
Requesting a copy of your data (data portability)

To exercise any of these rights, contact us at info@houseofraiment.com.

6. Data Security

We take reasonable precautions to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use secure networks and strong passwords.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

8. Children’s Privacy

We do not knowingly collect or solicit personal information from children under 13. If you believe a child has provided us with personal data, please contact us so we can delete it.

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

House of Raiment
Email: info@houseofraiment.com
Website: www.houseofraiment.com